Introduction
Glow Journey ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, glowjourney.site, or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.
What Information We Collect
We collect personal identification information (Name, Email, Phone Number, Preferred Destination, and Message content) that you voluntarily provide to us when you fill out the contact form or communicate with us via email. We may also automatically collect non-personal information such as your IP address, browser type, and interaction data to enhance your experience and improve our services.
How We Use Information
The information we collect is used primarily to fulfill your requests, process transactions, manage your travel bookings, and provide personalized customer support. Additionally, we use this data for internal business purposes such as improving our website layout, analyzing trends, and for non-intrusive marketing communications related to Glow Journey services, from which you can opt-out at any time.
Data Protection & Security Practices
We employ robust administrative, technical, and physical security measures to protect your personal information against unauthorized access, destruction, or alteration. These measures include data encryption, secure servers, and limiting employee access to personal data to a need-to-know basis. Despite our best efforts, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security.
Cookies & Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to help customize the site and improve your experience. These technologies help us understand how you use the site and what content is most relevant to you. You are free to refuse cookies by adjusting your browser settings, though doing so may affect the functionality of some parts of our website.
Third-Party Services & Hosting
We may share your data with third-party service providers who perform services for us or on our behalf, including payment processing, data analysis, email delivery, and hosting services. All third parties are required to protect your information and use it only for the purposes for which it was disclosed. We do not sell or rent your personal information to marketing companies.
User Rights & Data Requests
You have the right to request access to the personal data we hold about you, request corrections to any inaccuracies, and request the deletion of your personal data, subject to legal retention requirements. To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
External Links Disclaimer
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Children’s Privacy
Glow Journey does not knowingly collect or solicit information from anyone under the age of 18. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information immediately.
Updates to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the bottom of this page will indicate when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Email: [email protected]
Last Updated: November 2025
